How it works

A shorter path from
“that was great” to a review.

Choose destinations, create a stable review journey, place it at the right customer touchpoints and manage the reputation signals that follow.

Create your review link

STEP 01 Customer scans

A How was your visit?

★★★★★

STEP 03 Customer reviews

Three clear steps

Simple for your team.
Effortless for customers.

Choose your destinations

Select the review platforms that matter to your business. Your review journey keeps those choices clear and easy to reach.

Put the link in the moment

Place your review link or QR code where customers naturally interact with your business — at checkout, on a table, at reception, on printed material, or inside a digital customer journey.

Measure and manage reputation

Follow campaign activity and incoming feedback, compare locations, identify recurring themes and respond where supported.

A ALBA STUDIO

Enjoyed your visit? Scan to share your experience

How did we do? Tap or scan to tell us.

Right place, right time

Ask while the experience is still fresh.

A review request works best when it feels like a natural part of the customer journey. Place it where the customer experience has just happened and the next step is obvious.

At checkout or reception
On tables, receipts, and packaging
On websites, customer areas, and booking flows

Flexible by default

One campaign.
Many touchpoints.

A stable review journey works across physical and digital customer touchpoints while keeping the destination experience consistent. Every authentic review adds to the public reputation signals surrounding your business.

Printed QR

For counters, tables, rooms, receipts, packaging, signage, and other in-person moments.

Direct link

For websites, customer areas, booking flows, apps, account pages, and other digital touchpoints.

Per location

Create clear review journeys for individual venues, branches, or locations while keeping the overall campaign consistent.

Your destinations

Connect the review platforms that matter to your business and customer experience.

Start your review journey

Turn every review journey into stronger reputation.

Build, measure and manage authentic review signals across the platforms, locations and customer touchpoints that matter.

Create your review link Start with one destination. Add more later.

A shorter path from “that was great” to a review.

Simple for your team. Effortless for customers.